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Your Account
How can I create an account on your website?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How can I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much does shipping cost?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
What do I do if I forget my password?
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
Whom do I contact to return an item?
  Please click here for more information on returning an item.
I have received the wrong item, what do I do?
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
How do I find out when my order will ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.