Shipping Information



Computers:

Computers are built-to-order and require 3-5 days build time. We DO NOT do rush service unless you purchase a rush build upgrade. We recommend you purchase your system several days (preferrably, 2 weeks) before you need it since there can be delays with components and burn-in. "Burn-in" is a specialty process we perform once your system is built to insure it arrives in perfect working order to you. This is not something we will skip to make your order ship faster.

Most systems arrive within 5-10 business days from the date you order, depending on your shipping location. All computers are manufactured in and shipped from our main office in Tampa, FL. You will be issued a tracking number once the computer has shipped and you will receive that via email. If there are delays in your build and/or originally estimated shipping time, we will notify you via email.

Displays:

Displays that are part of a multi-monitor display purchase are shipped individually and require assembly to the stand. They are shipped from their respective manufacturer's warehouses and generally released for shipment after you order within 24 hours. Once the item has been shipped and we've been issued a tracking number from the manufacturer, we will forward that information to you via email. If there is a delay, we will notify you via email.

Stands:

Multiple monitor stands are shipped direct from their manufacturer warehouses and most are shipped within 24 hours. Occasionally, custom stands will need a few days lead time and if there is a delay we will email you with an update once we have received the update on your order shipment from the manufacturer. Once the item has been shipped and we've been issued a tracking number from the manufacturer, we will forward that information to you via email.

Video Cards / Adapters:

These items are drop-shipped from our warehouse in NY and take up to 48 hours to ship. In most cases they ship same day if ordered before 2pm Eastern Time. We will provide a tracking number once they have shipped.

Video Walls & Display Controllers:

Video wall mount and stand parts are shipped via freight or UPS directly from the manufacturer in Oregon. After you place your order with us, the item is prepared for shipment and usually shipped within 48 hours. If there are any delays with your order, we will contact you via email to inform you. Once your item(s) ship you will be notified by our automated email response system and provided with a tracking number(s). Video wall display controllers are shipped via FedEx 2nd day air and arrive directly from the manufacturer. These items usually ship from the manufacturer within 48 hours and we will provide a tracking number once they have shipped.